Overnight Shuttle Driver / Guest Service Representative

Tru by Hilton & DoubleTree by Hilton Portland Airport Area
Part-Time | 3 Overnight Shifts Per Week

Looking for a job that’s part driver, part hospitality hero, and occasionally involves warm chocolate chip cookies?

We’re looking for an energetic, chatty, dependable Overnight Shuttle Driver to help take care of our guests at both the Tru by Hilton and DoubleTree by Hilton in Portland, Maine.

This isn’t just a driving job. You’ll be helping travelers get where they need to go safely, assisting guests at the front desk when needed, and making sure our overnight operations run smoothly. If you enjoy meeting people, working independently, and being the person guests remember for great service, we’d love to meet you!

And yes, access to DoubleTree cookies is definitely a perk.

What You’ll Be Doing

• Transport guests safely between the hotel and Portland International Jetport
• Assist guests with luggage as needed
• Provide friendly, welcoming service during every ride
• Keep the shuttle clean, fueled, and ready for service
• Perform basic vehicle inspections and report any concerns

Guest Service Duties

• Serve as a backup to the front desk team during overnight hours
• Assist guests with questions, directions, and requests
• Answer phones and help with basic guest inquiries
• Prepare and maintain fresh lobby coffee for morning guests
• Bag DoubleTree cookies and prepare them for guest arrivals
• Stock the front desk beverage cooler and guest market items
• Replenish bottled waters and guest amenities at the front desk
• Help prepare the hotel for the morning shift and arriving guests
• Support hotel operations during quieter overnight periods
• Complete side work and stocking tasks to ensure the hotel is guest-ready each day

What We’re Looking For

• Valid driver’s license with a clean driving record
• Friendly, chatty, outgoing personality
• Reliable and punctual
• Comfortable working overnight hours
• Ability to work independently and stay productive during slower periods
• Customer service experience is a plus
• Hotel experience is a bonus, but not required

What’s In It For You?

• Flexible Part-Time Schedule (3 overnight shifts per week)
• Hilton Team Member Travel Discounts Worldwide
• Tips are common
• Friendly, supportive team environment
• Opportunity to learn hotel operations and guest service skills
• Free parking
• DoubleTree cookies (we’d be lying if we said this wasn’t important)

Why Join Us?

Every night is a little different. One minute you’re helping a guest catch an early flight, the next you’re sharing local recommendations, assisting the front desk, or welcoming weary travelers after a long day.

If you’re dependable, enjoy helping people, and don’t mind a job with a little variety, this could be the perfect fit.

Apply today and help keep Portland moving—one airport run and one warm welcome at a time.

EOE: All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#ZR

Requirements:

· Minimum lifting of 50 pounds.

· Pushing, bending, stooping, upward reaching, manual dexterity.

· Hearing, writing, typing.

· Minimum pulling of 50 pounds.

· Must have a comprehensive knowledge of all hotel departments and functions.

· Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations.

· Must have a knowledge of mathematical and computer skills.

· High school education and relevant training and experience preferred.

· Ability to timely obtain any required licenses or certificates.

· CPR training required; first aid training preferred.

· Additional language ability preferred.